Last updated: 20/05/2025

These Terms and Conditions regulate the use of the criatsy.com website and apply to all transactions carried out online. By using this website, you are accepting the following terms:

1. Identification

Criatsy Store
Website: https://criatsy.com
Email: info@criatsy.com

2. Products and Orders

The products presented are sold online and in some cases sent directly from the supplier to the customer (dropshipping model).

We reserve the right to correct errors or change prices without prior notice.

Shipping is made between 3 days to 40 business days, depending on the delivery address and availability of the product or supplier.

3. Prices and Payment

All prices are in USD ($) and include VAT where applicable.

We accept payments through secure methods (e.g. Card, PayPal, etc.).

The order is only processed after payment confirmation.

4. Deliveries

We work with international and national suppliers.

The average delivery time for EU countries is 5 days to 10 working days.

For other countries it can range from 5 days to 40 days.

We are not responsible for delays caused by third parties (carriers, customs, etc.).

5. Returns and Refunds

Please see our Returns Policy to find out more about deadlines, conditions and procedures.

6. Personal Data

The data collected on the website is processed in accordance with the Privacy Policy, in compliance with the GDPR.

7. Intellectual Property

All content on the website (texts, images, design, logo, etc.) is the property of Criatsy or its partners and may not be reproduced without prior authorization.

8. Dispute Resolution

In the event of a dispute, the consumer may resort to:

Consumer Dispute Arbitration Center

European online dispute resolution platform: https://ec.europa.eu/consumers/odr

📩 Contacts

Questions? Contact us:
E-mail: info@criatsy.com
Website: https://criatsy.com