Last updated: 20/05/2025

At Criatsy, we value your privacy. This Privacy Policy explains how we collect, use, store and protect your personal data when you use our website https://criatsy.com, in accordance with the General Data Protection Regulation (GDPR).

1. Data Controller

This website is managed by:

Criatimizer Store
Email: info@criatsy.com
Website: https://criatsy.com
Data Controller: Criatimizer Team

2. Personal data we collect

When browsing or purchasing on Criatsy.com, we may collect the following data:

Full name

Delivery and billing address

Email address

Telephone number

Payment details (processed by secure intermediaries)

Order history

IP address and browsing data (cookies)

3. Purpose of data collection

We use your data to:

Process orders and payments

Deliver products correctly

Send information about order status

Provide customer support

Comply with legal and tax obligations

Improve the browsing experience on our website

4. Sharing data with third parties

We do not sell or share your personal data with third parties for marketing purposes.

However, we share information with:

Dropshipping suppliers (such as AliExpress partners), only the data necessary to ship your order.

Secure payment gateways (such as PayPal, Stripe, etc.)

Email and order management services

Analytics and performance platforms (such as Google Analytics)

All partners are required to comply with the GDPR.

5. Cookies

We use cookies to:

Improve website performance

Save browsing preferences

Analyze visitor behavior for statistical purposes

You can manage or disable cookies in your browser.

6. Data security

We adopt technical and organizational measures to protect your data against unauthorized access, alteration, disclosure or destruction.

Our store is protected with SSL encryption and security measures applied to the hosting and e-commerce platform.

7. Your rights (GDPR)

As the data subject, you have the right to:

Access your personal data

Correct incorrect or outdated data

Request the deletion of data (“right to be forgotten”)

Withdraw consent for the use of data

Request data portability

Complain to the National Data Protection Commission (CNPD)

To exercise your rights, contact us by email: info@criatsy.com

8. Data retention period

We retain your data for the time necessary to fulfill the purposes described in this policy, or as required by law (e.g. tax data for 10 years).

9. Changes to this Privacy Policy

Criatsy reserves the right to update this policy. Any changes will be communicated in this space with the revision date.

📩 Contacts

For questions related to privacy or data protection, please contact us:

📧 Email: info@criatsy.com
🌐 Website: https://criatsy.com