Simply browse our store, choose the product(s) you want, click “Add to Cart” and proceed to checkout. The process is simple and secure.

If it has not yet been processed, you can contact us as soon as possible to try to change or cancel it. Send us an email with the order number to: info@criatsy.com

The average delivery time is 5 to 10 business days. In some cases of immediate availability of the product(s), you may receive it in 48 to 72 hours, depending on the country, location and availability of the product. We work with efficient suppliers and ship directly from the warehouse, ensuring speed and traceability.

We currently ship to countries in the European Union, the United States, and Brazil. You can see all countries at checkout. If you have any questions about your country, please contact us.

After shipping, you will receive an email with the tracking code. You can track the delivery status in real time via the link provided.

We accept payments by Credit Card, Debit Card, PayPal, Multibanco and other secure methods, depending on the country.